Frequently Asked Questions
Everything you need to know about your Arth By Emcure shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also monitor your delivery status through the 'My Account' section on our website.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags intact. Please visit our returns portal to initiate a request.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is available for select pin codes within India.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your best-fitting garment for accuracy.
What should I do if I receive a damaged product?
We maintain strict quality control, but if you receive a defective item, please contact our support team within 48 hours of delivery with photos of the damage for a prompt replacement.